• Report: #438025

Complaint Review: Verizon And Direct TV

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  • Submitted: Thu, March 26, 2009
  • Updated: Thu, March 26, 2009

  • Reported By:Roanoke Virginia
Verizon And Direct TV
1709 Windsor Ave SW Roanoke, Virginia U.S.A.

Verizon And Direct TV, Verizon offered DSL & Direct TV bundle deal to sign up and then reniged. Roanoke Virginia

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Six months ago I signed up for a bundle deal over the Internet to have my phone, DSL and Direct TV all together. I printed out the offer showing all prices and services offered by Verizon. Every month since then I have been over-billed. I have filed a complaint with the BBB and that is getting nowhere.

I have received 2 responses from Verizon via the BBB and they want nearly $50 a month more than the original offer.

I was offered the first 6 months free of internet when I signed up and the bills I have received did not reflect that either.

It has been a disaster from the very start. The installation did not go smooth and now the billing can't be straighted out.

I have called monthly and each person at Verizon tells me a different story and says they will fix the bill, but no one does. I sent a certified letter to Verizon that was ignored, and contacted the BBB to no avail. I have no choice but to seek legal counsel.

I strongly recommend anyone who is considering a Verizon-Direct TV bundle to not go that route.

When I first signed up, I told a friend about this bundle, and they did the same. They are having billing issues, too.

Bill ****
Roanoke, Virginia
Canada

This report was posted on Ripoff Report on 03/26/2009 05:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-And-Direct-TV/Roanoke-Virginia-24015/Verizon-And-Direct-TV-Verizon-offered-DSL-Direct-TV-bundle-deal-to-sign-up-and-then-ren-438025. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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