- Report: #438025
Report - Rebuttal - Arbitrate
Complaint Review: Verizon And Direct TV
Verizon And Direct TV1709 Windsor Ave SW Roanoke, Virginia U.S.A.
Verizon And Direct TV, Verizon offered DSL & Direct TV bundle deal to sign up and then reniged. Roanoke Virginia
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I have received 2 responses from Verizon via the BBB and they want nearly $50 a month more than the original offer.
I was offered the first 6 months free of internet when I signed up and the bills I have received did not reflect that either.
It has been a disaster from the very start. The installation did not go smooth and now the billing can't be straighted out.
I have called monthly and each person at Verizon tells me a different story and says they will fix the bill, but no one does. I sent a certified letter to Verizon that was ignored, and contacted the BBB to no avail. I have no choice but to seek legal counsel.
I strongly recommend anyone who is considering a Verizon-Direct TV bundle to not go that route.
When I first signed up, I told a friend about this bundle, and they did the same. They are having billing issues, too.
This report was posted on Ripoff Report on 03/26/2009 05:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-And-Direct-TV/Roanoke-Virginia-24015/Verizon-And-Direct-TV-Verizon-offered-DSL-Direct-TV-bundle-deal-to-sign-up-and-then-ren-438025. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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