- Report: #617580
Report - Rebuttal - Arbitrate
Complaint Review: Verizon Communications
Verizon Communications9999 Technology Blvd W Internet United States of America
Verizon Communications Bate and swift, Internet
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June 7, 2010
Thank you for referring the complaint of blank, concerning account blank to our office for review. We appreciate your bringing this matter to our attention.
In the complaint, Ms. blank expressed concern about Verizon a billing issue with the Verizon FiOS service.
The FiOS Data was connected on 4/14/2010 and there are no notes about a 1st month free offer. The account also shows no contact by the customer about this account since it was activated. There is no call history. Verizon tried to call the customer on the contact number and the number says the call can't be completed as dialed. There was another contact number listed in the Verizon system, but when called say it is not in service. A letter was sent to on June 7, 2010 with a contact number for any further questions or concerns. [continued below]....
We trust this information will assist you in closing this complaint.
Verizon Customer Advocacy
This report was posted on Ripoff Report on 06/25/2010 02:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Communications/internet/Verizon-Communications-Bate-and-swift-Internet-617580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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