• Report: #855124

Complaint Review: Verizon DSL

  • Submitted: Fri, March 16, 2012
  • Updated: Fri, March 16, 2012

  • Reported By: Treetop Hun — Ashland Virginia United States of America
Verizon DSL
Internet United States of America

Verizon DSL Verizon DSL not what agreed on, Internet

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I bought Verizon DSL service because it came with MSN premium e-mail and it also came with included  anti virus software and MSN tech support.  Recently they announced they are parting with MSN and I had two options.  One, I could buy an economy plan from MSN which did not include tech support or anti virus software, or I could buy MSN's premium plan at a cost prohibitive price.  I can understand corporations discountinuing their relationships, however I am still paying exactly the same amount to Verizon as I did when these were included.  There has been no price reduction for this reduced service.

This report was posted on Ripoff Report on 03/16/2012 08:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-DSL/internet/Verizon-DSL-Verizon-DSL-not-what-agreed-on-Internet-855124. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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