- Report: #824487
Report - Rebuttal - Arbitrate
Complaint Review: Verizon Fios
Verizon Fios140 west Street New York, New York United States of America
Verizon Fios Verizon Biggest Rip Off PA New York, New York
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He told me that he can give me all 3 and free movie channels for 12 months! For $136.97 a month INCLUDING tax and everything. Ok so I was really excited to get affordable cable services and it was under my budget. So the first bill came in $136.97! Nice right?
Next months bill $174.84!!!! What? Ok didn't order any movies or anything. So I called they apoligized said it would be different next month. Next months bill comes $182.95!!!!! Bill after that $ 211.29!!! Just kept getting higher and higher! So I called they gave me credit. But still not resolved. Just let it go and only paid 136.97 a month plus whatever movies were rented.
Then I got Jan 2012 bill. My monthly service from Dec and Jan is $225-$250 . I called and they told me my promotion and deals expired after 6months. I was told I had 1 YEAR! I was on the phone for 99mins and the first guy I got (Dean) was very very rude and when I asked to speak to a supervisor, he told me there were none. When I demanded he put me on hold for 35mins. I eventually hung up bc that's what he wanted and called back the 2nd person was not of any help and argued with me about my promotion about the 1 year.
Told me my package jumped up to $225 a month and said that I could get a bundle for $166 a month! Well see!
This report was posted on Ripoff Report on 01/18/2012 09:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Fios/New-York-New-York-10007/Verizon-Fios-Verizon-Biggest-Rip-Off-PA-New-York-New-York-824487. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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