• Report: #1015377

Complaint Review: Verizon Fios

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  • Submitted: Sat, February 16, 2013
  • Updated: Sat, February 16, 2013

  • Reported By: Karen — Spotswood New Jersey United States of America
Verizon Fios
Internet United States of America

Verizon Fios Deceptive sales practices from Verizon Internet

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We recently changed our Internet, phone and tv service to Fios based on a presentation by a salesman who made many promises that did not pan out. These included a $10 credit as Verizon wireless customers and a lower monthly payment. After installation we were told we did not qualify for the $10 credit and our monthly payments turned out to be $22 more per month than we were paying Comcast

Numerous phone calls to Verizon brought us no satisfaction. Each person we spoke to gave us a diff end answer and provided only more frustration. Finally we cancelled and are going back to Comcast.

It seems that many employees of Verizon have no idea what they are talking about and will just lie and tell you what you want to hear to gat you to sign.

I'm usually skeptical when it comes to sales pitches so I asked a lot of questions before we signed. You just have no way of knowing if they are just lying.

This report was posted on Ripoff Report on 02/16/2013 12:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Fios/internet/Verizon-Fios-Deceptive-sales-practices-from-Verizon-Internet-1015377. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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