- Report: #940224
Report - Rebuttal - Arbitrate
Complaint Review: Verizon Fios
Verizon Fios Liars all the way, scam , Internet
So I did the speed test and from 25Mbps only got 15 . So I called back and I said what happen? Oh they changed the package, what? I only add 1 channel. All of this within an hour, so I said you know I do not want problem I want to o back they way it was.. ooh that is not possible, because you changed the plan, i never changed specially the internet. We can not go back. So because their mistake i have to change my internet to 50 mbps and suppose 12 dolars more.
When I look my bill it was 158.00 !! So my frind from Comcast said I can give you a good deal, I said yeah, but may be I have a contract! Ok let call. So we call from my phone Verizon. Can I know if I am under contract? No sir no contract and I repeat with my speaker phone so no contract. No sir you are not under a contract. Ok thanks.
So last saturday I got comcast installed in my house and today I called Verizon to cancel my service, so the guy said you have to pay 230.00 ETF because I am in a contract. And I explained him the entire situation and his answer I AM SORRY TO HEARD THAT!! So now I have phisically disconected verizon and I have Comcast. And I have to pay 230.00 to cancel. They are LIARS ALL THE WAY!!
This report was posted on Ripoff Report on 09/12/2012 02:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Fios/internet/Verizon-Fios-Liars-all-the-way-scam-Internet-940224. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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