- Report: #872344
Report - Rebuttal - Arbitrate
Complaint Review: Verizon Fios
Verizon Fios Shut service off for no reason, Internet
Speaking to the payment center rep, she said I have to call customer service to find out why the service was shut off. Still...no internet even though there is a $0 balance. The customer service rep pushed me back to the payment center with still no answer to why the service was stopped. The second payment center rep said ANY CHANGES TO SERVICE REMOVES SERVICE...so if I do nothing from now on, it will remain active. I am now 4 hours and no internet.
This report was posted on Ripoff Report on 04/23/2012 06:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Fios/internet/Verizon-Fios-Shut-service-off-for-no-reason-Internet-872344. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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