- Report: #1167230
Report - Rebuttal - Arbitrate
Complaint Review: Verizon Fios
Verizon Fios Verizon discriminates against seniors with disabilities on fixed income. Nationwide
*Author of original report: Dear Cut Back
*Consumer Comment: Cut back
*Consumer Comment: You have a slam-dunk discrimination case here...
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I have Verizon Fios and my bill is now 147 dollars and I only have the basic services. Complained to 4 people at verizon and was told nothing could be done to lower my bill. Some of the agents were nasty telling me that only new customers get discounts, also I could get rid of my one DVR box but I have high def TV and their regular box is not for high def. I am disabled, on a fixed income and the only access I have with the outside world is my TV and internet. Do not need the phone cause I can use my cell but verizon told me if I did not have a triple bundle my bill would be even higher. How can removing one component increase the bill? There is no agency to help me. Verizon costs me more than all my other bills. Verizon is a total rip off. They are a monopoly which I thought was against the law. Never, ever use Verizon Fios.
This report was posted on Ripoff Report on 08/04/2014 11:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Fios/nationwide/Verizon-Fios-Verizon-discriminates-against-seniors-with-disabilities-on-fixed-income-Nat-1167230. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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