• Report: #406363

Complaint Review: Verizon Idearc Media

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  • Submitted: Tue, December 30, 2008
  • Updated: Tue, June 09, 2009

  • Reported By:Kingston Washington
Verizon Idearc Media
P.O. Box 619810 D/FW Airport, Texas U.S.A.

Verizon Idearc Media Advertising SCAM! Airport Texas

*UPDATE Employee: customer service

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After starting my business I recieved a call from a third party to sign me up. I asked him numerous time during the conversation if I would be billed at all for this service and he said no. He told me that basically the service they get from people looking for mine would cover my cost for the advertising. He told me I would recieve a welcome packet in the mail, which never came.

Then I started reciving bills. I have talked to numerous people at Idearc to cancel it and would like to hear the recorded conversation. I have yet to hear this conversation and am still getting the run around.
I will not be paying this company any money and it's really sad that they do this to small businesses like mine. I just hope that some kind of resolution comes out of this and the company is put out of business. If you have any information to help please contact me.

Me house
Kingston, Washington
U.S.A.

This report was posted on Ripoff Report on 12/30/2008 03:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Idearc-Media/Airport-Texas-75261-9810/Verizon-Idearc-Media-Advertising-SCAM-Airport-Texas-406363. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

customer service

AUTHOR: Idearc - (U.S.A.)

We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information and e-mail back to me at
customerservice@idearc.com

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