• Report: #27238

Complaint Review: Verizon Online Hosting

  • Submitted: Sun, August 18, 2002
  • Updated: Sun, August 18, 2002

  • Reported By:Rancho Cascades CA
Verizon Online Hosting
P.O. Box 101096 Atlanta, Georgia U.S.A.

Verizon Online Hosting ripoff, consumer fraud ripoff, gave me undo stress, irritation, agrivation, they lied about being able to cancel Atlanta Georgia

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I signed up with Verizon Online Web Hosting about a year ago.

After two weeks of trying to get them to spell my company name correctly, I told them to cancel this account.

Which you are suppost to be able to do before 30 days of signup. My company name is Sassymoon Artworks. They put: Sassmoon and Sassy Moon, and for a website and email address it has to be correct, I already have my website up and running and it has been for several years before I thought I would change my host.

And the reason for the change was to make it EASIER so it would be billed right along with my phone bill and dsl that I also get from Verizon.

So after spending 3 hrs at a time on the darn phone trying to get it straightened out, I told them to just cancel it!

My website would remain where it was. So they emailed me a form, two times I think and many emails telling me how to do it, but they never did cancel the darn account.

The website was NEVER set up correctly and I was on the phone every day for Hours trying to straighten it out! And now, Verizon is billing me every month for this thing which I thought I cancelled 3 or 4 times!

After finally getting who I thought was the correct person to tell all this to on the phone, and said just cancel this thing, I thought they would DO IT!

But now we have received another bill, which we are not paying and many more, as now it has been almost a year. I did everything they asked and still they did not cancel the account.

And they tried to re-register my website under the name, with internic, which is the company that holds the web addresses, and I told them over and over that I was already registered with them under the name, UGH!!!

I don't know what else to do, the bill is now up to $379.98 and this drives me crazy that it never got cancelled.

We are now worried about our credit rating. And they have never sent us a late notice but the amount keeps going up and up!

Can you help, this is crazy!!!!
Thank you

Suzanne
Sylmar, California

This report was posted on Ripoff Report on 08/18/2002 12:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Online-Hosting/Atlanta-Georgia/Verizon-Online-Hosting-ripoff-consumer-fraud-ripoff-gave-me-undo-stress-irritation-agr-27238. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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