• Report: #429049

Complaint Review: Verizon Select Services, ILD Telecommunications

  • Submitted: Fri, February 27, 2009
  • Updated: Fri, February 27, 2009

  • Reported By:Anchorage Alaska
Verizon Select Services, ILD Telecommunications
5000 Sawgrass Village Circle, Suite 30 Ponte Vedra Beach, Florida U.S.A.
  • Phone: 800-637-4009
  • Web:
  • Category: Airports

Verizon Select Services, ILD Telecommunications, Using your credit card for a payphone is a bad idea Ponte Vedra Beach Florida

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I was at the Jetport on February 24th attempting to depart Portland Maine for my home in Alaska. I do not carry a cell phone, and unfortunately had left my calling card at home in Alaska by mistake. My flight plans were changed with some weather issues and I was forced to reroute my travel through Boston for the following day. I needed to call my sister and ask her to pick me up. Without any other resources, I used my credit card to make a phone call. I left a message on her phone and arranged to call her back. The rates posted on the phone as .25 cents per minute.

You can imagine my surprise when I noted charges on my credit card statement for over $21. The charges, apparently processed by a third party firm called ILD Telecommunications, were itemized as $1.05 per minute for both calls, with a $4.99 transaction fee and a $1.75 access fee per call. I also mentioned to her that I tried to get a rate quote using the system, but the call was terminated both times.

While I understand that payphones are an artifact of the past, I also feel it is truly unconscionable for this kind of fraud for a relatively simple service. I understand that there is a price for convenience, but the arrangements perpetuated by the Verizon Select Services vendor and ILD Telecommunications are outrageous. Incidentally, I did contact ILD Telecommunications directly and the operator was authorized to issue a 25% credit on the calls in question.

Sunny
Anchorage, Alaska
U.S.A.

This report was posted on Ripoff Report on 02/27/2009 09:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Select-Services-ILD-Telecommunications/Ponte-Vedra-Beach-Florida/Verizon-Select-Services-ILD-Telecommunications-Using-your-credit-card-for-a-payphone-is-429049. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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