- Report: #972803
Report - Rebuttal - Arbitrate
Complaint Review: Verizon, Verizon Wireless Internet
Verizon, Verizon Wireless Internet185 Franklin ST Boston, Massachusetts United States of America
Verizon, Verizon Wireless Internet Verizon 4GLTE Wireless Internet nightmare not taking payments charging late fees Boston, Massachusetts
Almost 2 weeks later I get a notification by e mail that I was past due on my bill and owed them $140 with late fee 48 of it being a late fee checked my bank account they hadn't taken the payment, I made a second payment $90 with a credit card they took that
Trying to resolve the situation I sent them an e mail explaining the situation she said someone would look into it, a few days later I get a reply after checking into it I see you have a $140 balance please go to your online account click on payments and make payment arrangements.
Sent another e mail saying it was unfair I was being charged a late fee when it wasn't my fault, days later reply you have a balance of $140 make payment arrangements. Calling them is pointless got put on hold cut off etc every local Verizon business office I called this is a non working Verizon number.
All I get is bills by e mail and in the mail your past due to protect your credit pay $140, next bill $180, last one I got was $200 and going up. Fed up I paid the $175 contract cancellation fee which I sent by registered mail. Still they are demanding even more money I am not giving them another dime
This report was posted on Ripoff Report on 11/23/2012 11:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Verizon-Wireless-Internet/Boston-Massachusetts-/Verizon-Verizon-Wireless-Internet-Verizon-4GLTE-Wireless-Internet-nightmare-not-taking-p-972803. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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