- Report: #630518
Report - Rebuttal - Arbitrate
Complaint Review: Verizon - Verizon Wireless
Verizon - Verizon WirelessRaleigh, North Carolina United States of America
Verizon - Verizon Wireless Forced data plan servitude Raleigh, North Carolina
*Consumer Comment: Sad to say
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Recently, I attempted to replace my sons multimedia phone with an upgraded version. He does not access the Internet for I have five phones on the plan and selected to only pay for such access on one Smartphone. I discovered to my chagrin Verizon now forces you to accept a minimalistic data plan for the privilege of not selecting an outdated low ranked phone with yesterdays camera.
Is this how the company rewards loyal customers who pay around $250 a month for a family plan? A bonus of an additional $40 a month to upgrade my plans four phones for very limited internet access I do not want to pay for, but now must? It amounts to an additional cost of $9.95 a month per phone, unless I select to make that $29.95 a phone for unlimited accesswhich I dont. How long until the unlimited plan is forced down my throat for the privilege of using VZW?
My sons phone was not upgraded and I am looking at alternative plans, one can always vote with their feet. It was a mistake on the part of Verizon Wireless to assume they knew what I needed, wanted or would pay for in order to raise the companys net profit. After all, what do I know? Are the ringtones on these multimedia phones preset and locked into a rendition of what I want for Christmas is a new Smartphone, a new Smartphone
This report was posted on Ripoff Report on 08/11/2010 06:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Verizon-Wireless/Raleigh-North-Carolina-27614/Verizon-Verizon-Wireless-Forced-data-plan-servitude-Raleigh-North-Carolina-630518. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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