- Report: #530324
Report - Rebuttal - Arbitrate
Complaint Review: Verizon - Verizon Wireless
Verizon - Verizon WirelessInternet United States of America
Verizon - Verizon Wireless Lies About Broadband Available Usage, Internet
*Consumer Comment: Verizon is among the worst
A business' first
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on the Internet.
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When I asked the people in the store, they assured me there was no problem. I had always had unlimited internet connection so I had no idea what was realistic. They assured me they had never heard about anyone running over. "That's a lot," they said. "Maybe if you downloaded a lot of movies..."
What about graphics? I asked. They assured me there would be no problem.
This is just a lie, or else the people working in those stores are ignorant. Verizon Broadband is not acceptable for anyone working full-time on the Internet. I used it for just 24 days. I didn't upload or download ANY movies. I did have a couple of 10-minute videos from my camera.
I figure I am using nearly 200 megabytes a day. Needless to say I will be way over...I would be paying about $200 a month for this service. I'm a heavy user, but not THAT heavy a user.
Verizon said that I can have a 30-day trial. I am going to test to see if I can cancel my contract and give them back the Verizon attachment (which of course was extra) for my computer. I would love to give them back the Acer but suspect they will find some reason not to. I have no problem with the Acer but it is NOT a good deal...and they will probably try to charge me more than if I'd just bought it myself.
I feel totally victimized and ripped off. Verizon is very sneaky. They get you in with these promos and they charge activation fees (non-refundable of course) and more.
Consumers should approach Verizon with the same caution they'd use with a used car salesperson or an aluminum siding salespeson. Verizon is a reliable cell phone service but they love hidden charges and surprise fees. And their broadband is a totally unrealistic option unless you are a very light user.
This report was posted on Ripoff Report on 11/29/2009 02:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Verizon-Wireless/internet/Verizon-Verizon-Wireless-Lies-About-Broadband-Available-Usage-Internet-530324. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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