- Report: #1071637
Report - Rebuttal - Arbitrate
Complaint Review: Verizon Wireless (Authorized Dealer)
Verizon Wireless (Authorized Dealer)15 SOUTH GATEWAY DR. 119 Fredericksburg, Virginia USA
Verizon Wireless (Authorized Dealer) Go Wireless Lied about Protection Plan for $200 Fredericksburg Virginia
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This Verizon dealer told us how much money we would save purchasing an up front protection plan which would only cost $200 total. No mention of $150 admin fee charged by Protect Cell. We even asked about a deductible. No where in sales receipt does it mention a $150 fee either. They now no longer sell these protection plans either. If you go to their store they are unable to look up the plan you purchased either. You have to do your own investigating to find out who to contact. I was shocked at this $150 admin fee. I would have purchased the Verizon monthly protection plan if I would have been informed correctly. I will never go to an authorized Verizon dealer again.
This report was posted on Ripoff Report on 07/31/2013 06:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Wireless-Authorized-Dealer/Fredericksburg-Virginia-22406/Verizon-Wireless-Authorized-Dealer-Go-Wireless-Lied-about-Protection-Plan-for-200-Fred-1071637. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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