- Report: #1160022
Report - Rebuttal - Arbitrate
Complaint Review: Verizon Wireless Cellular Phone
Verizon Wireless Cellular PhoneNationwide USA
Verizon Wireless Cellular Phone Verizon allowed someone to get very expensive phone and plan in my name, took much $$$ off my dr promised me refund and now reporting me to credit bureau Nationwide
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Someone opened account and had used my name, address, and money off my debit crd (hundreds), when I founnd much of my money missing, i did all the back breaking digging, finally find that Verizon has taken hundreds from me. Of course I immediately contact them about it all and I was told to get a police report, make a copy of my ID, card statements etc and fax it in. I was assured that the monies would be refunded back within a few days at most. Now I am so happy being that I am raising 2 kids all by myself and on only 700 a month disability and as I explained all my personal situation to them,
the lady assured me she would take care of it all. I ran an hour from my adde aggravations replacing all my dr cards etc. I had to keep waiting for them to fix it and nothing ever did. I only got a big run around. I was literally calling many hours a day, every day, and ended up begging and literally crying to them for the money to be refunded. Instead, I gave up. Now they got the nerve to keep billing me. They also reported bad to my credit. If anyone got a case, let me in, I needed the money and still do and would give anything to see Verizon hung out to dry. They completed screwed me.
This report was posted on Ripoff Report on 07/07/2014 07:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Wireless-Cellular-Phone/nationwide/Verizon-Wireless-Cellular-Phone-Verizon-allowed-someone-to-get-very-expensive-phone-and-p-1160022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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