• Report: #1160022

Complaint Review: Verizon Wireless Cellular Phone

  • Submitted: Mon, July 07, 2014
  • Updated: Mon, July 07, 2014

  • Reported By: amyhernandez — booville North Carolina
Verizon Wireless Cellular Phone
Nationwide USA

Verizon Wireless Cellular Phone Verizon allowed someone to get very expensive phone and plan in my name, took much $$$ off my dr promised me refund and now reporting me to credit bureau Nationwide

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Someone opened account and had used my name, address, and money off my debit crd (hundreds), when I founnd much of my money missing, i did all the back breaking digging, finally find that Verizon has taken hundreds from me.  Of course I immediately contact them about it all and I was told to get a police report, make a copy of my ID, card statements etc and fax it in.  I was assured that the monies would be refunded back within a few days at most.  Now I am so happy being that I am raising 2 kids all by myself and on only 700 a month disability and as I explained all my personal situation to them,

the lady assured me she would take care of it all.  I ran an hour from my adde aggravations replacing all my dr cards etc.  I had to keep waiting for them to fix it and nothing ever did.  I only got  a big run around.  I was literally calling many hours a day, every day, and ended up begging and literally crying to them for the money to be refunded.  Instead, I gave up.  Now they got the nerve to keep billing me.  They also reported bad to my credit.  If anyone got a case, let me in, I needed the money and still do and would give anything to see Verizon hung out to dry. They completed screwed me.

This report was posted on Ripoff Report on 07/07/2014 07:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Wireless-Cellular-Phone/nationwide/Verizon-Wireless-Cellular-Phone-Verizon-allowed-someone-to-get-very-expensive-phone-and-p-1160022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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