- Report: #447771
Report - Rebuttal - Arbitrate
Complaint Review: Verizon Wireless, Golivemobile
Verizon Wireless, Golivemobileverizonwireless.com Greenville, South Carolina U.S.A.
Verizon Wireless, Golivemobile Text Messaging Scam Quadrippled my cell phone bill in one month Greenville South Carolina
* : GoLive Mobile
*UPDATE Employee: I am a GoLive Mobile Employee and Here is Our Side
*Consumer Comment: Just Pay The Bill...Huh?
*Consumer Comment: Just pay it and move on
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Everything went fine for 12 months, then I get an $1,100 bill (normal is about $170/month). I called Verizon customer service and was told that the charges were all for texting services and much of the traffic was from GoLiveMobile. I explained to them that texting should not be active on any on these phones and they told me that it was, but going forward from here would be blocked.
As to the $938 dollars with of text messaging they tell me that I owe it and they will do nothing about it. I am refusing to pay for this outrageous charge and intend to continue paying for my regular service, but the service rep advised me that my service would be interrupted if I started to carry an outstanding balance.
I intend to seek legal remedies if the cost of doing so is not too expensive.
Greenville, South Carolina
This report was posted on Ripoff Report on 04/30/2009 12:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Wireless-Golivemobile/Greenville-South-Carolina-29601/Verizon-Wireless-Golivemobile-Text-Messaging-Scam-Quadrippled-my-cell-phone-bill-in-one-m-447771. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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