• Report: #984989

Complaint Review: Verizon Wireless Mobile Broadband

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  • Submitted: Thu, December 20, 2012
  • Updated: Thu, December 20, 2012

  • Reported By: judy2469 — SYLVA North Carolina United States of America
Verizon Wireless Mobile Broadband
Internet United States of America

Verizon Wireless Mobile Broadband Verizon Mobile Broadband MIS-CALCULATION OF THE DATE WHEN SERVICE BEGINS Internet

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Verizon Wireless Mobile Broadband on the pre-paid side is mis-calculating the dates of service  for EVERY customer that purchases a package on their 4G plan. Instead of beginning with the next day after the plan is purchased, VWMB begins the count for the service on the day you buy the plan. For example, If you purchased a plan on the 1st day of the month, instead of the 2nd being the 1st day (24 hours), it is the 2nd day.....ANY TYPE OF BUSINESS CALCULATION STARTS ON THE FOLLOWING DAY....NOT THE DAY YOU ARE SETTING ON. They are scamming and cheating people out of service days, as well as the amount of Gb in the package they purchased. 

I just renewed mine on the 3rd of December, but my service will stop at midnight on the 2nd of January.....thereby not giving me a full months service as listed in the contract. Service is bought by the Mb for a week, or by the Gb for a month. If they count it as 30 days they are still counting the first day, thereby cheating people out of a days service.

This report was posted on Ripoff Report on 12/20/2012 12:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Wireless-Mobile-Broadband/internet/Verizon-Wireless-Mobile-Broadband-Verizon-Mobile-Broadband-MIS-CALCULATION-OF-THE-DATE-WHE-984989. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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