- Report: #944986
Complaint Review: Verizon Wireless
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| Verizon Wireless 777 Big Timber Road
Elgin, Illinois United States of America |
|
Verizon Wireless Customer Service Department Quality of the customer support is not good as I am paying for monthly payment - they can't even understand the issue waster my 6 hours time. Elgin, Illinois
*Author of original report: Discrimination between Corparte account with User account
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1. Upgrade my cell phone
2. unlock my cell phone
I wasted my 5 hour(s) of time and both did not solve. Customer support is very bad as I am paying for the monthly service.
Very very poor customer support.
This report was posted on Ripoff Report on 09/21/2012 10:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Wireless/Elgin-Illinois-60123/Verizon-Wireless-Customer-Service-Department-Quality-of-the-customer-support-is-not-good-a-944986. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Discrimination between Corparte account with User account
AUTHOR: Sebastian - (United States of America)
SUBMITTED: Friday, September 21, 2012
Why? I trusted their service since I used for more than 4 years and singed a contract but does not work the way it was before. Now I force to discontinue their service but I need to pay for the discontinue charges for $175.
Please contact me as I can't browse my phone other than office and my home which i configured my local internet (wifi ).
I am totally rip-off the service payment of $100 per month. I am not worried about discontinue the charges what make too much difference between company account with mine which monthly payment is same.
$ value is same either by company or user account. But seems like different for this company, like to know more that is why I am spending time to posting here.
Don't keep up company greedy, as you know that Netflix went down.
