- Report: #1078750
Report - Rebuttal - Arbitrate
Complaint Review: Verizon Wireless
Verizon Wireless2240 El Camino Real San Jose, California USA
Verizon Wireless Sales person hooked me up with out in a contract without me knowing San Jose California
*General Comment: Contract.....
*Author of original report: I want to see what contract I did signed
*General Comment: Tablets
*Consumer Comment: A quick question
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Ok My story started on september when I was planing to buy a tablet that can access the internet for my patients in home health. So I chose verizon, when I walk in the store I spoke with a sales person and he said that he has a good deal with the tablet samsung 7, I told him that I am not interested in buying it if there is a contract. ( I showed him my cell phone that is under metro pcs with no contract and that I emphasized to him that I abhor contracts.) then he said that's ok you are just going to pay your bill on a month to month basis.
The tablet that I purchased was ok when I used it, but after 2-3 weeks it was not working, I called them and I asked them if they issued me a refurbished they say it could be or it could be not, but one thing is for sure, they will replaced it but they can't guarantee if its brand new, as long as it is working fine and that was it that they have to commit to me. [continued below]....
between April and may I tried to cancel my account in verizon and to my surprise they told me that I cannot cancel it because I was under contract and that I have to pay for it for an extra $381.00 I felt so deceived on that day that I told them that I don't want to make business with them anymore.
So I did not pay any contract attachment on my bill because I believed it was the right thing to do. The bad thing is that this people are genius they just have place your name under delinquent and the colection agency will just take care of everything for them, and then it will be a bad record on your file, and this is also the result that I was not approved when I was applying for a loan.
I have no Idea how many people were decieved in this type of modus operandi, making you believe that you don't have the contract but then it was attached in you.
This report was posted on Ripoff Report on 08/24/2013 03:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Wireless/San-Jose-California-95119/Verizon-Wireless-Sales-person-hooked-me-up-with-out-in-a-contract-without-me-knowing-San-1078750. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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