Verizon Wireless AKA Verizon Wireless v9 South Data overages that I did not use that racked up a 4000 bill alpharette Georgia

 You may have actually run up that much in data fees. It would all depend on a few factors. Did you leave your wifi on? Do you have a tethering app and is it secured?? What apps have you downloaded recently?? All of these can and will effect your data useage.

If you have a tethering app and you left it unsecured, then everywhere you would go your phone would be a UNSECURED WIFI HOTSPOT. ANYONE could use the data on your phone. If you downloaded anything new it could contain malware. Especially if it wasnt from a reputable company. A common tactic overseas is that you download a innocent looking app but it contains malware that spikes your data usage. If you leave FaceBook up and running all the time on your phone that would use data as well.

Youre only real recourse is to start paying the money owed while they start an investigation. Normally this level of data abuse is always on the customer end. Its like filling a gas tank. You can only put so much gas in a tank. But if there is a hole at the bottom of the tank, then gas just keeps pumping in. You need to call customer services and request that a investigation be performed by a tech. Both on your phone and on your account. IT COULD BE A SIMPLE COMPUTER MISTAKE. That is entirly possible. But you need to work within the system provided to you. If you stonewall by not paying then thisplus extra fees will go on your credit report. Best bet is to let them decide if it was fraud or malware or a computer issue BEFORE you up and cancel your services. Going the other way doesnt get this problem solved for you.

Also these companies will not "help you" by lowering what they say you owe. It doesnt work that way. Verizon doesnt know if you are trying to commit fraud. All Verizon knows is that your device used X amount of data between two certain days. As such, you asking them to "help you out" is fairly funny. Especially to them. To them you used X data for X price and now want them to pity your wallet after you have used X data. Try and work in the system. Also you stateing that Verizon should "Do the right thing" is hilarious especially if it was found that your device did indeed use that level of data. The "right thing" in that case would be to charge you. If it is found that you did not use that data then the "right thing" would be to remove it. But until they know for sure that you didnt use the data, the Verizon IS doing the right thing by making you pay what you owe.

They also will not accept ignorance as an excuse anymore. If you did download something that is causing this, then that too is your responsability as a consumer. As Verizon also gives you tools to use on your phone to track things such as data use it is also on you to catch and report ANY issues you might find.