- Report: #973664
Report - Rebuttal - Arbitrate
Complaint Review: Verizon Wireless
Verizon WirelessInternet United States of America
Verizon Wireless "New Scam" Internet
*UPDATE EX-employee responds: No Ripoff
Verizon states that this new fee helps to offset the cost of smart phone maintenance on the Verizon Wireless networks, but this fee is not exclusive to just smart phones. Those that opt for the free basic cell phone also have to pay this smart phone fee which is what I'm complaining about.
Unlike most of society I don't need to be "connected" 24/7 because I have a life, and not the fake social media life that most have now a days. As such I only need a basic old fashioned phone in the event I get strained on the side of the road, or in the event of a major emergency. As long as there are no emergencies I don't even use my cell phone and instead use our house phone or my office phone.
It is not fair to people like myself, who have been Verizon customers for many, many, many years that we have to pay a $30.00 fee to upgrade to a free basic phone mind you, to offset the cost of those that use smart phones.
Please also note that the $30.00 fee now also applies to anyone that decides to lower the minutes on their call plan, or decides to cancel their service.
This fee is tantamount to price gouging given that we are locked in a worsening economic depression, and have been in one for the past 6 years.
Verizon needs to only charge the $30.00 fee to smart phone users and leave us thrifty basic phone subscribers out of it.
This report was posted on Ripoff Report on 11/26/2012 07:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Wireless/internet/Verizon-Wireless-New-Scam-Internet-973664. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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