- Report: #1168426
Report - Rebuttal - Arbitrate
Complaint Review: Verizon Wireless
Verizon WirelessNationwide USA
Verizon Wireless Verizon Wireless continues to ripoff customers by falsifying data usage on the mobile hot spot units. Nationwide Nationwide
*Consumer Comment: Similar Problem
*General Comment: Nope...
*Author of original report: Do you work for Verizon?
*General Comment: Just
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Verizon wireless mobile hot spot data charges are a scam!!! They have stated our company has used $4000 worth of data in a 2 month span on a $50/month plan for 2 gigs of data. The Verizon wireless local store stated 2 gigs would be plenty to surf the internet, use email, and these types of things. I demand action be taken against Verizon. I have called them multiple times to dispute these charges and they say they cannot give me a printout of what sites were visited or what was downloaded. They state they can only show me the times and amount of data was used. This is a farce and I have already paid them over $500 but they still keep hounding my company for the remaining $3440.76 that they state we owe. I have reported them the FTC and am awaiting a repsonse from them on this matter. Please don't get a Verizon Wireless mobile hot spot because they will charge you 100 times more than your monthly bill and its your word against theirs!!! We all need to take action against Verizon for saying we owe these charges without giving us substantiated proof that we use this data.
This report was posted on Ripoff Report on 08/08/2014 11:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Wireless/nationwide/Verizon-Wireless-Verizon-Wireless-continues-to-ripoff-customers-by-falsifying-data-usage-1168426. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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