- Report: #579842
Report - Rebuttal - Arbitrate
Complaint Review: Verizon Wirelss
Verizon Wirelss8461 S Yosemite St, Internet United States of America
Verizon Wirelss What a rip off, Internet
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Their response back to me was, so what? We don't compete because for these reasons...
1. You'll enjoy America's largest, most reliable wireless
3. Youll get our 30-day Satisfaction Guarantee.
5. Youll enjoy exceptional customer service with our team of certified wireless experts.
1. It may be the biggest, but the problem I have so many dropped calls (this issue has been multi phone), my phone has a hard time locating me on GPS ... some days it won't find me at all. Half the time I get a 'this call cannot be completed' when I'm attempting to dial someone, which they say they will give me credit for, but how many phone calls and how much time would I have to waste to get my '1 call' credit. That most reliable wireless network' bit is just bullshit.
2. I can do that on any network ...
3. You can only give me a satisfaction guarantee for 30 days? What about the rest of the 2 year contract?
4. Of course i can get a new device every 2 years ... you need to have me sign another 2 year contract.
5. ... now wait on this ... I can enjoy exceptional customer service? As it stands right now, I haven't been able to enjoy a thing customer service wise from Verizon. Every time I contact you in regards to an issue I am having, I'm basically told to f*ck off and deal with it.
Does anyone else feel this way about Verizon? I'm paying over $200/m for 1400 minutes, if I switched to Sprint, I could get UNLIMITED minutes for $140/m ... that's a $60/m savings ... at this point, Verizon is the #1 worst cell phone company you can get here in Denver now ...
This report was posted on Ripoff Report on 03/11/2010 12:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-Wirelss/internet/Verizon-Wirelss-What-a-rip-off-Internet-579842. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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