ED Magedson – Founder
Verizon wirelessInternet USA
Verizon wireless double charged & refused to refund money, rude ignorant & apathetic Internet
I paid my verizon bill on 6/27..on 7/1 verizon pulled the same amount out of my other checking account. I called them on 7/1 to straighten this up, the representative appologized for THEIR mistake & issued a refund supposedly to be refunded on 7/2. on 7/3 verizon shut off my service. after about 25 minutes of argueing with the boneheaded rep they turned my phone back on. today is 7/12 & I still have not recieved my money back but verizon insists that it was returned. the reps & supervisor I have dealt with are rude & uncareing & just generally not very sharp. I have never had any company treat me as bad as Verizon on this issue. I talked to a verizon Rep on 7/11 who told me the refund would be in my bank the morning of 7/12.....no money...the verizon supervisor I talked to today said its my fault & my Banks fault...I just dont see it that way
This report was posted on Ripoff Report on 07/12/2013 10:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon-wireless/internet/Verizon-wireless-double-charged-amp-refused-to-refund-money-rude-ignorant-amp-apathe-1066462. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.