• Report: #58346

Complaint Review: Verizon

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  • Submitted: Sun, May 25, 2003
  • Updated: Sun, May 25, 2003

  • Reported By:Gahanna Ohio
Verizon
http://www.airtouchpaging.com/pr3a_elite-2.asp Gahanna, Ohio U.S.A.

Verizon A/k/a Airthouch Wireless ripoff junk refurbished text pagers ADVISOR Elite Gahanna Ohio

*Consumer Suggestion: Executive email address

*Consumer Suggestion: Executive email address

*Consumer Suggestion: Executive email address

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Avoid Verizon's ADVISOR Elite refurbished pagers. The same day I received it, it started malfunctioning. It turned itself on and off, over and over again, beeping each time. It had a 30-day warranty. They sent me another one. About 60-days after receiving it, it too had the same problem.

I called them and asked for a replacement, even though it was past the 30-day warranty. I explained that something is wrong with their quality control because I got two junk pagers in a row. The best they would do is offer me a 50% discount on a new one. I had to eat the price of the 2nd junk one they sent me that no longer works. Several e-mails sent to their executives have been ignored. You can see for yourself what this junk pager is doing at this link: http://creationists.org/badservice/verizon.html

G
Gahanna, Ohio
U.S.A.

This report was posted on Ripoff Report on 05/25/2003 03:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon/Gahanna-Ohio-43230/Verizon-Aka-Airthouch-Wireless-ripoff-junk-refurbished-text-pagers-ADVISOR-Elite-Gahanna-58346. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Executive email address

AUTHOR: Karen - (U.S.A.)

This is the email address I used and got a response the next day from the office of Brian Shay, president. It is the west coast email address, but maybe they'll do something for you.

Good luck and Boycott Verizon!



execoffice.socal@verizonwireless.com
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#2 Consumer Suggestion

Executive email address

AUTHOR: Karen - (U.S.A.)

This is the email address I used and got a response the next day from the office of Brian Shay, president. It is the west coast email address, but maybe they'll do something for you.

Good luck and Boycott Verizon!



execoffice.socal@verizonwireless.com
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#3 Consumer Suggestion

Executive email address

AUTHOR: Karen - (U.S.A.)

This is the email address I used and got a response the next day from the office of Brian Shay, president. It is the west coast email address, but maybe they'll do something for you.

Good luck and Boycott Verizon!



execoffice.socal@verizonwireless.com
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