Verizon Communications Billing errors Irving Texas

I moved in 12/08 and after several fiascos still do not have billing corrected. Verizon sontinues to invoice for service at my prior address and now becasue of the unpaid balance has threatened to disconnect. They have added the unpaid false balance to my currect billing - which almost doubles the balance on my account. Add late charges to each month and its a healthy total.
They are also charging for service calls which they cancelled.

It is almost impossible to get a real person on the phone. Even better because one person is unable to do everything, they will transfer your call back into that vicous automated voicemail h*ll.

FIOS is great, my internet awesome but not even worth the hassle of such crappy service.

Anyonme know a good attorney??? Anyone want to join a class action??

Sharc
Irving, Texas
U.S.A.