- Report: #864902
Report - Rebuttal - Arbitrate
Complaint Review: Verizon
VerizonInternet United States of America
Verizon Verizon Communications Verizon, DSL, High Speed Internet Internet, Internet
At Verizon, we are committed to bring you the best suite of products and the most current capabilities, while providing the value and quality of service that you expect". From time to time, we must make changes to our product offering to meet these goals". Beginning May 6, 2012, we will no longer offer High Speed Internet without local voice service on
the same account..
What does this mean for you?
If you currently have High Speed Internet without local voice service on the same account, there is no action required on your part to continue enjoying your internet service..
You will not experience any disruption of service/.
Prior to May 6, 2012, you can still make speed upgrades or downgrades to your existing service'.
Prior to May 6, 2012, you can receive bundle discounts by adding DIRECTV service or Verizon Wireless service to your current internet service'.
What this means if you change or disconnect your High Speed Internet Service as of May 6, 2012, or after:
You can make changes to and retain your Verizon High Speed Internet Service on or after the above date, by adding Verizon??s local voice service to the same account.
If you are moving your service from one location to another on or after the above date, you may subscribe to internet service at your new location if you also subscribe to Verizon??s local voice service on the same account.
If you choose to subscribe to additional Verizon services you could be eligible for a bundled discount when you also subscribe to Verizon??s local voice service on the same account.
Thank you for choosing Verizon as your High Speed Internet service provider. We appreciate your loyalty and look forward to providing you with great service for years to come.
This report was posted on Ripoff Report on 04/06/2012 01:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon/internet/Verizon-Verizon-Communications-Verizon-DSL-High-Speed-Internet-Internet-Internet-864902. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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