- Report: #1025407
Report - Rebuttal - Arbitrate
Complaint Review: Verizon
VerizonInternet United States of America
Verizon Verizon High Speed Innternet Poor customer service Internet
Tonight I called again and explained what had occurred. The operator transferred me to another number. I have been on hold for over an hour now and no one has answered to say how much longer I might have to wait or what place I am currently at in line.
To sum it up, Verizon's customer support sucks. They have not hesitated to raise my bills whenever they see fit, but I cannot get any support when I have a problem.
I have had AT&T and Time Warner at different times and they all sucked. I don't know what the heck a consumer has to do to get what they've been promised and are paying for out of these communication giants. They obviously just don't care about their customers.
This report was posted on Ripoff Report on 03/07/2013 11:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon/internet/Verizon-Verizon-High-Speed-Innternet-Poor-customer-service-Internet-1025407. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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