• Report: #143393

Complaint Review: Vertrue - A.K.A. VSescapes

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, May 19, 2005
  • Updated: Thu, May 19, 2005

  • Reported By:Richmond Virginia
Vertrue - A.K.A. VSescapes
9500 W. Dodge Road Omaha, Nebraska U.S.A.

Vertrue - A.K.A. VSescapes ripoff unauthorized/unknown billing of Membership Fees Omaha Nebraska

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I was reviewing my May 2005 bank statement and noticed a debit in the amount of $99.95 and had no idea what it was for. I researched it and found out it was from VSescapes. I have never heard of them - I called and they stated that Victoria Secret authorized the transaction (without my knowledge or permission).

Upon further investigation, I learned that they had done the exact same thing in April 2004 and charged me $89.95, unfortunately, I didn't notice it at the time.

I called and spoke with a Customer Service Rep. and was told that I had "checked" a box while placing an order with Victoria Secret, which I never did. They agreed to refund the fee for 2005, but, told me that they could not refund the 2004 fee.

I asked for a Supervisor and was told they were not available. After MUCH discussion with this person, he suddenly found someone for me to talk to.

I stated that this was illegal and they finally agreed to refund my 2004 fee.

They refused to give me a phone # for Vertrue, so, I wanted people to know to be careful and be aware when placing orders on the internet or by phone.

Charles
Richmond, Virginia
U.S.A.

This report was posted on Ripoff Report on 05/19/2005 04:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vertrue-AKA-VSescapes/Omaha-Nebraska-68114/Vertrue-AKA-VSescapes-ripoff-unauthorizedunknown-billing-of-Membership-Fees-Omaha-Ne-143393. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Vertrue - A.K.A. VSescapes

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory