• Report: #704302

Complaint Review: Vesta Boost Mobile

  • Submitted: Tue, March 08, 2011
  • Updated: Thu, March 31, 2011

  • Reported By: TristonV — Sugar Land Texas United States of America
Vesta Boost Mobile
11950 SW GARDEN PLACE, portland, Oregon United States of America

Vesta Boost Mobile Fraudulnt charge on my IBC Bank Debit Card for $55.13 portland, Oregon

*REBUTTAL Individual responds: Vesta e Customer Support

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Someone got ahold of my IBC bank debit card and charged $55.13 to Vesta Boost Mobile.

The worst part is that when I call Vesta Boost they have a recording that actually says, if you have experienced a fraudulent charge please press 1!  So they know this is happening, even worse they never answer and it dumps you into a message que that says they will call you back, they don't!

This report was posted on Ripoff Report on 03/08/2011 05:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vesta-Boost-Mobile/portland-Oregon-97223/Vesta-Boost-Mobile-Fraudulnt-charge-on-my-IBC-Bank-Debit-Card-for-5513-portland-Oregon-704302. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Individual responds

Vesta e Customer Support

AUTHOR: Vesta ecustomer support - (USA)

Vesta processes millions of prepaid recharge payments each month on behalf of telecom companies and their customers. We continually monitor orders for unauthorized or fraudulent use of payment devices, and actively work with customers to resolve any issues or disputes promptly and fairly. This is evidenced by our "A" rating by the Better Business Bureau.

If you have questions regarding a charge from Vesta on your credit card bill or bank statement, email  ecustomersupport@trustvesta.com or call toll free 888-440-9956.  A representative will be glad to assist you.
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