• Report: #896975

Complaint Review: Vesta at Vest ATT

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  • Submitted: Wed, June 13, 2012
  • Updated: Thu, October 04, 2012

  • Reported By: Jodi — greenleaf Wisconsin United States of America
Vesta at Vest ATT
4400 alexader Drive atlanta, Georgia United States of America

Vesta at Vest ATT 11950 SW Garden Place continues to withdrawl money from bank account atlanta, Georgia

*UPDATE Employee: Vesta e Customer Support

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I have now found charges on my bank statement for pre paid phone that I do not own. I was charged 318.80 since the beginning of March. I do not have a phone you pay by the minute. I have a monthly cell phone charge through another phone company than AT & T. You need to fix this NOW and stop with drawls. You did not have my permission to use my card by me. 920-xxx-xxxx (((REDACTED))) call me now.
 
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This report was posted on Ripoff Report on 06/13/2012 10:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vesta-at-Vest-ATT/atlanta-Georgia-30022/Vesta-at-Vest-ATT-11950-SW-Garden-Place-continues-to-withdrawl-money-from-bank-account-atl-896975. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Vesta e Customer Support

AUTHOR: Vesta ecustomer support - (USA)

Vesta processes millions of prepaid recharge payments each month on behalf of telecom companies and their customers. We continually monitor orders for unauthorized or fraudulent use of payment devices, and actively work with customers to resolve any issues or disputes promptly and fairly. This is evidenced by our A rating by the Better Business Bureau.

If you have questions regarding a charge from Vesta on your credit card bill or bank statement, email  ecustomersupport@trustvesta.com or call toll free 888-440-9956.  A representative will be glad to assist you. 
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