- Report: #474463
Report - Rebuttal - Arbitrate
Complaint Review: Veterinary Pet Insurance VPI
Veterinary Pet Insurance VPIpetinsurance.com Knoxville, Tennessee U.S.A.
Veterinary Pet Insurance, VPI VPI cancels policy after 10 years!! False claim of "phone messages left" Knoxville Tennessee
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Since only a few months had gone by, I thought surely I would give them the updated payment info and all would be good. WRONG - they would not reinstate the policy, saying my dog was now too old. I've paid this company almost $4K and they were not willing to update the payment information and reinstate the policy due to something as simple as a new credit card being issued. Unbelievable. I'm now forced to question whether I can afford to keep my dog alive.
This report was posted on Ripoff Report on 07/29/2009 06:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Veterinary-Pet-Insurance-VPI/Knoxville-Tennessee/Veterinary-Pet-Insurance-VPI-VPI-cancels-policy-after-10-years-False-claim-of-phone-474463. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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