• Report: #1003891

Complaint Review: Via Trading

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  • Submitted: Sat, January 26, 2013
  • Updated: Thu, February 14, 2013

  • Reported By: anonymous — California United States of America
Via Trading
2520 industry way lynwood, California United States of America

Via Trading Adan Sanchez Items sold to us were manifested, that all the electronics would power on and turns out all the electronics were cannibalized. We Contacted Adan through Email and phone calls, and with promise that th lynwood, California

*UPDATE Employee: Issue Resolved

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Items were manifested as sold to us with the guarantee that they would power on. Upon inspection of the items sold to us, some of the items were completely cannibalized, would not turn on, and has no salvage value at all. We have sent pictures and E-mailed Adan Sanchez (sales representative) regarding the items, he promised that he will provide refund/discount of the sold merchandise by his word. It has has been almost a month since the complaint/request was filed.

This report was posted on Ripoff Report on 01/26/2013 12:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Via-Trading/lynwood-California-90262/Via-Trading-Adan-Sanchez-Items-sold-to-us-were-manifested-that-all-the-electronics-would-1003891. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Issue Resolved

AUTHOR: Jacques - (U.S.A.)

As promised, we discussed the issues with the customer and after carefully reviewing his complaints, amicably resolved the situation with mutually acceptable compensation. We look forward to reading his revised feedback.
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