- Report: #970116
Report - Rebuttal - Arbitrate
Complaint Review: Viaero Wireless
Viaero WirelessFort Morgan, CO Fort Morgan, Colorado United States of America
Viaero Wireless some dumb cheap cell company from colorado crooked company full of crooks Fort Morgan, Colorado
I would get into my own personal experience with Viaero but it would take too long. I told them at the end of August that my daughter was moving up to Wisconsin to be with her dad and they said they would waive termination fees. Her dad added her on to his acct and there was no waiving of termination fees whatsoever. I had discussions with "Monica" in customer relations at the end of August providing an address where she would be moving and they ARE STILL CHARGING ME THE FEES! "Doris" in Customer Service did tell me that if moving out of the Viaero tower range you just needed to provide the date of relocation and address. I did that. And they still aren't going to waive them. I worked for Viaero over 3 years (waste of my life) and saw it happen for dozens of people, getting out of service when they relocated out of the Viaero tower area, and yet they won't do it for me? Talk about discrimination in the purest form! I just got off phone with "Cassandra" (in customer service, yeah what in customer "be a bitch"), and she was a bitch and I was trying to be nice and pleasant but she turned me into a bitch. I have over half a million dollars sitting in my bank acct due to my mothers recent death and I will not pay Viaero one more dime until they decide to garnish my wages. let them take $50 a month for the next 10 years. Wow...and all this could be avoided if they just did what they said they would do at the end of August and waived $400 in term fees like they did for 1000 other customers (if they even still have 1000 customers). I CANNOT BEGIN TO TELL YOU MY DISGUST FOR THIS COMPANY! They want you to lure all your friends and family into activating. Then after a year or so, they make your life such a living hell that you eventually just quit since they are too pansy and wussy to fire you and pay out unemployment.
Read the other complaint about Viaero. it is all 100% true! Stay far away from this crooked company ran by a bunch of crooks. If you work there, you don't even have to sell a phone or plan, just buy a manager coffee every day and you will get promoted. They suspend you if you don't pay because it's a "breach of contract" but yet they don't provide the services they say they will. Isn't that a "breach of contract?" Geez...Viaero. Waive the dumb term fees and I will pay you the final $700 I owe you. But not until then. What a group of intelligent business people. Hell if they would have worked with me more on my $1300 data roaming fees (for the one lousy month my daughter was in Wisconsin), they could have kept my business and over $2000 a year in revenue I gave them. They gave my $600 in credits and still expected me to pay $700 (two house payments) to them. I saw them, over and over and over, give thousands of dollars in credits to various customers. But not to me? Jeez. It's better to be a whiny crybaby bitch with them then just try to do business with them. They are like the fly that keeps buzzing around your head...never goes away...and just wants to irritate you til you fly off the deep end.
Bottom line, if you must have Viaero...complain. Complain a lot. Or buy anybody who has the title of "manager" coffee. You will get WHATEVER YOU WANT.
This report was posted on Ripoff Report on 11/16/2012 09:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Viaero-Wireless/Fort-Morgan-Colorado-80000/Viaero-Wireless-some-dumb-cheap-cell-company-from-colorado-crooked-company-full-of-crooks-970116. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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