- Report: #1090933
Report - Rebuttal - Arbitrate
Complaint Review: Viaero
Viaero2822 Avenue I #A Scottsbluff, Nebraska USA
Viaero , Ron, and pretending manager no name tag Jacked the price up on second phone after I bought the first phone Scottsbluff Nebraska
*General Comment: Not a ripoff
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Last week we went into the Viaero Store in Scottsbluff, Nebr. We upgraded our cell phones but not our account and paid $175.00 for new upgrade phone. We wanted to do both phones at that time but was told they were out of stock and only had the one. If I would come back next week when they got more in on Tuesday they would do the same thing for my second phone. I went back in on Thursday and was told by different people, as they rotate the employees to make it hard to complain to the ones that actually sold you the phone. Ron the sales person that didnt know squat and had to keep going to the pretend manager that didnt know squat either told me it was going to cost me more now for my phone because the promotion that was going on when I bought the first phone had stopped last Monday. I woujld like to know why I was told they could do the same thing for second phone, why wasnt I told about any fricking promotion, why wasnt i told the promotion would be over before they got more phones in???? Its a ripoff set up on purpose to raise prices when they know you want more than one. I bet they had plenty of the phones in back the first time but told me they didnt just so they could rip me off the next week. Business like Viaero and Verizon should be shut down and employees sent to prison for stealing from the customers. It's flat out ripping off the customer and stealing!! If they make a comment then stand behind it. Now I wouldnt recommend Viaero to anyone, I do believe they are trained by Verizon how to rip off customers!! To add to it we cant call from our new phones keeps comming up no smd or some stupid card not found!! Ron and the pretend manager were not informitive or suggesting any help at time of sale. Just because they know all the tricks of the phone doesn't mean the customer does!! Under the VIAERO emblem on the pretend managers shirt need to change it to "here to rip you off"!
This report was posted on Ripoff Report on 10/10/2013 10:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Viaero/Scottsbluff-Nebraska-69361/Viaero-Ron-and-pretending-manager-no-name-tag-Jacked-the-price-up-on-second-phone-afte-1090933. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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