• Report: #1011605

Complaint Review: Viasat

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sat, February 09, 2013
  • Updated: Sat, February 09, 2013

  • Reported By: Gene — Weston Florida United States of America
Viasat
349 Inverness Dr S Englewood, Colorado United States of America

Viasat Wild Blue They misrepresent the speeds of there service. The agreement is not clear. If you cancel they charge you for 2 years. Englewood, Colorado

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I ordered Viasat because Directv recommended them. The speeds claimed wer outstanding and the pricing seemed reasonable based on the usage AT&T claimed I had been using. Directv installed the dish and off we went. The problems started as soon as we started connecting to our computers. Downloading was had pauses and disconnects. The speed was irratic.

We also went over our standard monthly usage in the first week. Something is seriously wrong with there measuring. On top of this poor performance of the total system, if you cancel the service, they claim a 2 year agreement and charged me $350.00 to disconnect. I was never told we were locked into a 2 year agreement.

This report was posted on Ripoff Report on 02/09/2013 08:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Viasat/Englewood-Colorado-80112-5882/Viasat-Wild-Blue-They-misrepresent-the-speeds-of-there-service-The-agreement-is-not-clear-1011605. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Viasat

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory