- Report: #681284
Report - Rebuttal - Arbitrate
Complaint Review: Viator
ViatorAsia/Pacific: 66 Wentworth Avenue, Surry Hills, NS Internet United States of America
Viator Failed refund after flights were cancelled due to weather. Surry Hills, Internet
*UPDATE Employee: From Viator Support
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I booked a trip to London with a day trip to Bath,etc. Viator refused to offer refund when London was shut down right before Christmas 2010. BA offered a full refund and the hotel didn't charge any cancellation fees...I thought is terrible that Viator wouldn't offer a refund for an act of God. Shame on them...I'll never book another thing with them and plan to tell everyone I know not to as well.
This report was posted on Ripoff Report on 01/11/2011 10:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Viator/internet/Viator-Failed-refund-after-flights-were-cancelled-due-to-weather-Surry-Hills-Internet-681284. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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