- Report: #964736
Report - Rebuttal - Arbitrate
Complaint Review: Viator
ViatorInternet United States of America
Viator H. Forbes Charter Service Tour not even close to the advertised itinerary!, Internet
*UPDATE Employee: From Viator Support
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From Lucayan we were taken to another beach where surprise we were ferried into a local restaurant. We originally were only given 1 hour at this location but our guide felt sorry for the situation and left us there an additional hour. We paid 100 dollars to spend 6 hours including transportation at Lucayan and ended up there for one hour. We attempted to get a refund from Viator only to have them offer us 10 out of 100 dollars for our "disappointment". They state the tour operator H. Forbes Charter Service says the tour operated as advertised. This is a lie. Don't use either service if you want to see Lucayan.
This report was posted on Ripoff Report on 11/04/2012 09:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Viator/internet/Viator-H-Forbes-Charter-Service-Tour-not-even-close-to-the-advertised-itinerary-Interne-964736. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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