- Report: #138902
Report - Rebuttal - Arbitrate
Complaint Review: Victory Store
Victory Storewww.victorystore.com Davenport, Iowa U.S.A.
Victory Store Neglected to inform me of any cancellation fee at time of cancellation. Davenport Iowa
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When I called to cancel the order, the customer service represtentative neglected to inform me that there was a $40.00 cancellation fee to any cancellations previous to production.
Later, when I couldn't order the bracelets that aided in autistim research, I searched the Victory Store website to find out what could have possibly caused my debit card to be declined.
I had a hard time finding their payment information and terms, and felt extremly taken advantage of when I finally found the statement about the $40.00 fee.
I am quite frustrated about the fact that I'm paying $40.00 for nothing, but even more so that the woman I had spoken to over the phone, did not mention anything about the cancellation fee.
This report was posted on Ripoff Report on 04/14/2005 10:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Victory-Store/Davenport-Iowa-52802/Victory-Store-Neglected-to-inform-me-of-any-cancellation-fee-at-time-of-cancellation-Dave-138902. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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