notable
  • Report: #1021509

Complaint Review: Video Block / Hollywood Block

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  • Submitted: Thu, February 28, 2013
  • Updated: Thu, February 28, 2013

  • Reported By: Fed up consumer — San Angelo Texas United States of America
Video Block / Hollywood Block
Internet United States of America

Video Block / Hollywood Block Hollywood block takes money and gives nothing in return, cannot contact to resolve, Internet

*UPDATE Employee: REFUNDS ARE EASY!

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We order Folks! from Videoblockdvd.com. We received a confirmation email from Hollywood Block. After a month we have not received the DVD. We tried to access the website so we could find contact information. The address redirects us to a different site to create a website. We tried replying to the email. Our email comes back undeliverable. There is no phone number, address, web address, email address that can be used to contact the company.

We have seen other reports that a person supposedly from the company responds back saying that if you contact them, they will refund your money. If we could contact them, we would request our money back.

This report was posted on Ripoff Report on 02/28/2013 10:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Video-Block-Hollywood-Block/internet/Video-Block-Hollywood-Block-Hollywood-block-takes-money-and-gives-nothing-in-return-ca-1021509. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

REFUNDS ARE EASY!

AUTHOR: Cust Service 101 - ()

Hello,

Thank you for inquiring about the film you purchased.

If you are dissatisfied with your purchase, simply email Customer Support and provide your Confirmation #for a refund or replacement.

Best Regards,

Customer Support

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