• Report: #1039731

Complaint Review: Video Blocks

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  • Submitted: Mon, April 01, 2013
  • Updated: Tue, April 02, 2013

  • Reported By: Lori — Newington Connecticut
Video Blocks
11160-C1 South Lakes Dr, Suite 262 Reston, Virginia United States of America

Video Blocks Videoblocks.com Refusal of Refund After Free Trial Reston, Virginia

*Author of original report: Received notice of pending refund

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Signed up for the "Free Trial' after receiving this in my teacher email inbox:

"Educators,

To create awareness for VideoBlocks, they are giving away 7

days of complimentary access to download anything you want from over 100,000

clips of video, motion backgrounds, music tracks and more:

7 Days of Complimentary Downloads: 100,000 Video & Audio

Clips  Just create a username and password, and you get download access to

everything on VideoBlocks for 7 days. You can download 20 clips per

day."



I downloaded nothing after 6 days of use.  They charged my credit card on day 8.  I did not get a reminder courtesy email.  I canceled on day 8.  Never downloaded anything additiional.

The company sent me a form email, telling me it was in the deal details and that I was not eligible for a refund.  I am awaiting a reply from the voicemail and email reply I have sent since that response.

I think all educators need to be warned of this scam unethical business practice ASAP.




This report was posted on Ripoff Report on 04/01/2013 12:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Video-Blocks/Reston-Virginia-20191/Video-Blocks-Videoblockscom-Refusal-of-Refund-After-Free-Trial-Reston-Virginia-1039731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Received notice of pending refund

AUTHOR: lbaylock - ()

Happily, I received notification of a refund today via email from the company. I am pleased they rectified the situation after reading all the reviews.
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