• Report: #420505

Complaint Review: Video Professor, Inc.

  • Submitted: Thu, February 05, 2009
  • Updated: Thu, February 05, 2009

  • Reported By:Ocala Florida
Video Professor, Inc.
2590 W. 2nd Ave. Unit 15 Denver, Colorado U.S.A.

Video Professor, Inc. FRAUD!!! BEWARE!!! Denver Colorado

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After receiving my "FREE" e-bay CD, I called Video Professor to say I wasn't interested in receiving any further offers and was told I didn't need to return the initial one. Upon receiving my second one, "Digital Devices Made Easy", on Jan. 28, 2009, I called and spoke to JOHN and told him we didn't want any more at all.... He apologized and said he would cancel and refund. He said I need not return this CD, that I should give it to a friend.

As of this point, I hadn't received my credit card statement. The following week, lo-and-behold.....not only was I charged for the e-bay shipping and handling (I agreed to this with my initial phone call) but was charged $189.95 and another $4.00 and $2.00 for S/H for the second shipment. I called Video Professor and the supervisor, Lynette (they won't give last names), said I hadn't returned the CD's within 10 days of the trial period. I guess my free CD needed to be returned??? A phone call didn't matter that I wasn't interested in cancelling any future offers???

My credit card company is disputing the charges but also informed me that I wasn't protected from any future charges, as this is a "membership". They couldn't freeze this account for any future charges nor could they close this account and re-open with another number - Video Professor would automatically be paid with the new charge account number.

My only recourse is to pay-off my charge account which I've had for over 15 years. None of this seems legal, legitimate or fair.

Ocala, Florida

This report was posted on Ripoff Report on 02/05/2009 09:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Video-Professor-Inc/Denver-Colorado-80219/Video-Professor-Inc-FRAUD-BEWARE-Denver-Colorado-420505. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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