Video Professor, Inc. Failed to provide stated 10 days to examine product before charging card, refuses to return calls, refuses to refund money in a timely manor. Denver Colorado

I first received this junk on July 20, I attempted to call them on Friday July 24 to tell them I want to return the product, they were busy and requested a return call from their automated system. I never received a return call. I then called them on Monday July 27 and was told my debit card has already been charged BEFORE THE PROMISED 10 DAYS TO EXAMINE THE PRODUCT. My account is now over drawn and will cost me money because of their incompitance and lies. I do not want this junk, it is not worth the money charged. They tell me it will take 2 weeks to refund my money but I am out the over draft fees. I am on disability and I cannot afford this fraud. The owner, John W. Scherer goes on TV to promote his junk and makes promises of quality and prompt refunds. When one calls in to order this junk people are told lies about the refund process and when the billing will take place. This company needs to be investigated by the Federal Trade Comission and the IRS.

Michael
Thornton, Colorado
U.S.A.