- Report: #317473
Report - Rebuttal - Arbitrate
Complaint Review: Video Professor, Inc
Video Professor, Inc12055 W 2nd Pl Denver, Colorado U.S.A.
Video Professor, Inc TV ads promise giveaway ($6.95 S&H) then charge CC 89.95 in 10 days Denver Colorado
*Consumer Suggestion: In Response to Bucky
*Consumer Comment: "Caveat Emptor" Is Not A Legitimate Excuse.
*UPDATE Employee: Video Professor Response
*Consumer Suggestion: Video Professor
*REBUTTAL Individual responds: Video Professor
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Then, the merchandise arrives, and one finds that HE IS ALLOWING 10 DAYS FOR EVALUATION, AND THEN HE IS CHARGING $89.95 FOR THE COURSE. I am in Costa Rica, and the merchandise was forwarded to me from Miami. THEN there is a line on page 6 of a small book included that says "to choose my next title or to discontinue shipments, simply call 1-800-519-4110", where a guy starts out melodiously, but has much experience in dealing with irate callers, tells me that all that is explained on page 5 of the document in the box. I say "Big Deal, the guy says he'll GIVE it to me and then sends a box which has a form (which you very well may not read) which says he's going to charge my card another $90 in 10 days." So the guy on the phone says that he will give me return info and I can send it back.
1) He GAVE it to me, I paid his $6.95, and done. I don't have any reason to return it.
2) I don't have any motivation to package this up and send it back from Costa Rica. That ends my story.
I will watch for such charges on my card and dispute them as they arrive, but I don't know if that will work. I am really upset about the charge, but a whole lot more that I let myself accept this offer. I'm a 75 year old engineer, and I knew it smelled bad from the beginning, but as I said, Millions watch CNN and he's on every day. He's got to be making a fortune, says he's been doing this for 18 years. Well, I can rant on, but that tells it all.
1) I just want to keep the stuff as promised, without additional charge.
2) In my heart I think the man should change his ways or stop doing business.
This report was posted on Ripoff Report on 03/13/2008 02:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Video-Professor-Inc/Denver-Colorado-80228/Video-Professor-Inc-TV-ads-promise-giveaway-695-SH-then-charge-CC-8995-in-10-days-D-317473. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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