- Report: #499314
Report - Rebuttal - Arbitrate
Complaint Review: Video Professor / Scam Artist
Video Professor / Scam Artist2590 W. 2nd Ave, Unit #15 Denver, Colorado United States of America
Video Professor is a Scam Artist! Represented offer at $6.96 - snatched $189.95 from my account! Denver, Colorado
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I ordered a CD by phone August 29, 2009 after being told that I would be charged only $6.95 for S & H. The salesman insisted that I accept two more CDs with 30 days to examine them. If I failed to return one of the CDs within 30 days I would be charged $189.95 for the entire set.
The set arrived September 3, 2009. My checking account was debited $189.95 September 15, 2009. This unexpected debit overdrew my checking account.
I phoned customer service September 15, 2009 and was told that my account will be credited the full amount of $189.95 upon receipt of the returned package. I was also told that the bank charges caused by this debit would be paid when I send documentation of charges to customer service.
I returned the entire package priority mail September 15, 2009. Video Professor received it September 17, 2009 [documented by US Postal Service]
I phoned customer service again September 23, 2009 when my account still had not been credited. This time I was told that it would be 21 days before my money would be returned.
At this time I phoned my bank to change my access number and dispute the charge.
This report was posted on Ripoff Report on 09/23/2009 01:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Video-Professor-Scam-Artist/Denver-Colorado-80219/Video-Professor-is-a-Scam-Artist-Represented-offer-at-696-snatched-18995-from-my-ac-499314. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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