• Report: #349988

Complaint Review: Video Professor

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  • Submitted: Fri, July 11, 2008
  • Updated: Thu, September 24, 2009

  • Reported By:Kincaid West Virginia
Video Professor
2590 West 2nd Avenue Denver, Colorado U.S.A.

Video Professor Did Not Refund Denver Colorado

*Consumer Comment: Videoprofessor.com is a scam and the number you have listed DOES NOT WORK

*Author of original report: Video Professor Finally Refunded

*Author of original report: Video Professor Finally Refunded

*Author of original report: Video Professor Finally Refunded

*Consumer Comment: VIDEO PROFESSOR.....I WAS NOT RIPPED OFF.....SATISFIED CUSTOMER

*UPDATE Employee: VP Response

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Ordered around the end of March. They tried to sell me other things, but I refused - even requested that they cancel my order, but they claimed they couln't at that point. Received the item in the mail nearly a month later. Called to arrange return and refund. Followed their directions, but after two months have not received a refund on my credit card account.

I wish I had checked them out on this site first. Couldn't help but notice their standard response, and that no one has followed up with a comment about their situation having been satisfactorily resolved.

Sid
Kincaid, West Virginia
U.S.A.

This report was posted on Ripoff Report on 07/11/2008 06:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Video-Professor/Denver-Colorado-80219/Video-Professor-Did-Not-Refund-Denver-Colorado-349988. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 6Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Videoprofessor.com is a scam and the number you have listed DOES NOT WORK

AUTHOR: Joshua - (USA)

The number you have listed DOES NOT WORK. You lie. Every single time I call, it rings, and says "All of our operators are busy." Either: a) This is an automated message and no one ever actually picks up the phone b) You have SO MANY people calling, complaining about being scammed.

Videoprofessor.com is a SCAM, the CEO of the company is a SCAM ARTIST, and you all STEAL money from innocent people and believe me, you will get yours some day. Karma.
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#2 Author of original report

Video Professor Finally Refunded

AUTHOR: Sid - (U.S.A.)

Subsequent to posting my original report, Video Professor finally refunded my money. However, it should have been refunded in May at the latest, not August. They sent me a card indicating refund in July, but my credit card statement says August.

I still do not recommend dealing with them. They are very deceptive.
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#3 Author of original report

Video Professor Finally Refunded

AUTHOR: Sid - (U.S.A.)

Subsequent to posting my original report, Video Professor finally refunded my money. However, it should have been refunded in May at the latest, not August. They sent me a card indicating refund in July, but my credit card statement says August.

I still do not recommend dealing with them. They are very deceptive.
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#4 Author of original report

Video Professor Finally Refunded

AUTHOR: Sid - (U.S.A.)

Subsequent to posting my original report, Video Professor finally refunded my money. However, it should have been refunded in May at the latest, not August. They sent me a card indicating refund in July, but my credit card statement says August.

I still do not recommend dealing with them. They are very deceptive.
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#5 Consumer Comment

VIDEO PROFESSOR.....I WAS NOT RIPPED OFF.....SATISFIED CUSTOMER

AUTHOR: Peca - (U.S.A.)

I ordered a program from Video Professor. I realized before it arrived that I could get the same information from the "HELP" section on the program I was learning. When the disc came, I called the company, received the necessary information from a very friendly person. I returned the disc to Video Professor, they in turn refunded my S&H. I had no further communication with the company. All endded with me being happy.
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#6 UPDATE Employee

VP Response

AUTHOR: Anne - (U.S.A.)

V.P. is eager to help our customers with their concerns. Please contact our Executive Customer Assurance Department directly at (800) 500-1183. You will be responded to within one business day.
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