• Report: #989745

Complaint Review: VideoBlocks

  • Submitted: Tue, January 01, 2013
  • Updated: Wed, January 02, 2013

  • Reported By: Bob — Vancouver Washington United States of America
VideoBlocks
11160-C1 South Lakes Dr.Suite 262 Internet United States of America

VideoBlocks Free Trial can cost you $79/month They offer you a free trial, and then proceed to charge your credit card $79 per month with no other notice. Reston VA, Internet

*General Comment: Free Trials...

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They offer a free week of video downloads, and only ask for your credit card for test reasons, and without any other notice they then charge you $79 per month until you notice the charges on your card statement, and then claim that you should have read all the information initially given.  I downloaded nothing from them after the first week, and found 2 charges for $79 on my statement, which I am actively taking up with my card provider.

This report was posted on Ripoff Report on 01/01/2013 10:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/VideoBlocks/internet/VideoBlocks-Free-Trial-can-cost-you-79month-They-offer-you-a-free-trial-and-then-proce-989745. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

Free Trials...

AUTHOR: Striderq - (U.S.A.)

All free trials work the same way. You have a certain amount of time to try the product/service. If you do not cancel within the time required you are agreeing (by accepting the free trial) to the monthly charges. Not a ripoff, just not reading the information.

I went to videoblocks.com and clicked on the Terms & Conditions link. Paragraph 9 includes the following (emphasis by the website) " If you do not cancel your free trial subscription within 7 days of  the date you start your trial, your subscription will continue automatically  and the monthly fee will be billed to the credit card or other billing source  provided by you when you signed up for the trial, on the first day of each  successive subscription term. Such billing will occur without further notice to  you." So by giving your information, to include credit card and by NOT canceling within 7 days, you gave permission for the company to charge you.

No, I don't work for the company. I just know to read the agreement I'm signing to see what I'm agreeing to.

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