- Report: #56546
Report - Rebuttal - Arbitrate
Complaint Review: ViewSonic Corporation
ViewSonic Corporation381 Brea Canyon Walnut, California U.S.A.
ViewSonic Corporation Contracts TCA Fulfillment Services to Assist in Consumer Rebate Rip-Off Fraud Walnut California
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Many people never bother to send in product rebates for items they purchased with advertised rebates. Many consumers who do bother to submit their rebate and comply with the specific requirements are denied the rebate due them and eventually give up trying to collect because they feel in most cases it's simply not not worth the effort. Companies like this are making millions of dollars with consumers being the only loser, sucker!
I purchased a ViewSonic A70f 17in. color CRT monitor from FRYs Electronics located in Woodland Hills CA on 02/21/03 for $199.99 with a $50.00 mail-in cash rebate which was rejected for a bogus reason by TCA Fulfillment Services which ViewSonic contracts to handle it's product rebates. I have the documents to verify I submitted my rebate according to all requirements.
ViewSonic, FRYs, & TCA say it's the others responsibility and to contact the other which all have been unresponsive to my attempts to contact them reguarding this matter. I have registered my product and myself as a user only after having to provide excessive personal information required by both ViewSonic & TCA before I could gain access to information, support, and various other services on their web sites to resolve this.
It is going on almost three months now since I submitted my mail-in rebate. I have been put on hold and disconnected in all attempts to contact someone by phone and have received no replies to any of the many e-mail messages I have sent.
Canoga Park, California
This report was posted on Ripoff Report on 05/12/2003 02:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/ViewSonic-Corporation/Walnut-California-91789/ViewSonic-Corporation-Contracts-TCA-Fulfillment-Services-to-Assist-in-Consumer-Rebate-Rip--56546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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