- Report: #299949
Report - Rebuttal - Arbitrate
Complaint Review: Viking Dodge
Viking Dodge680 W. Terra Cotta Ave Crystal Lake, Illinois U.S.A.
Viking Dodge Window Etching Fee and claim of insurance savings Crystal Lake Illinois
*UPDATE EX-employee responds: VIN ETCH AND MISCELLANEOUS FEES
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Then they proceeded to tell me it was a security feature, that they do it to all their vehicles, and I would save at least $50.00 on my Auto Insurance. I told them I didn't want to pay for etching I had not asked for. They told me they didn't know what the problem was, that I had paid for it when I purchased my last vehicle from them. I told them if I paid for it then, it was because I didn't catch it on the loan papers.
I negotiated a lower price of $175.00 which I was not happy with either. I called my insurance company today to find out what my savings would be. My savings for this expensive Anti Theft Secuirty Window Etching is $0.00. I'm insured with State Farm. They said I would receive a discount for the Anti Theft Ignition Key, but there was no discount for window etching.
I strongly urge everyone to throughly read over your loan information before you sign anything and discuss all items you are not comfortable with. I have contacted the States Attorney's office and I'm filing a complaint with them. Hopefully, if enough people complain they can proceed with a class action suite.
This charge was listed under Fee's. So watch out for those "Fee's"!
I wonder how many other Dealerships are doing the same thing?
Poplar Grove, Illinois
This report was posted on Ripoff Report on 01/14/2008 03:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Viking-Dodge/Crystal-Lake-Illinois-60014/Viking-Dodge-Window-Etching-Fee-and-claim-of-insurance-savings-Crystal-Lake-Illinois-299949. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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